WhatsApp Business messaging platform for Indian businesses

Run WhatsApp campaigns, live chat, and customer follow-ups in one place

Connect your WhatsApp Business account, manage contacts and templates, broadcast campaigns, and reply in Live Chat — with team access, Platform Credits for Sendzoy services, and plan-based limits built in.

Free plan available · No credit card required to create your workspace

Meta Embedded Signup · Live Chat & agents · Plan + Platform Credits

WhatsApp connection

Link Business accounts with Meta Embedded Signup and manage them per workspace.

Outbound & inbox

Send template campaigns and handle customer replies in Live Chat.

Team-ready

Roles, agents, canned replies, and assignment tools for shared inboxes.

Clear billing model

Platform plan for product access; Meta conversation billing managed by Meta; Platform Credits for Sendzoy services.

Product

What you can do today

These capabilities are available in the product now. Access to some modules depends on your plan and team permissions.

01

Connect and manage WhatsApp

Connect WhatsApp Business accounts using Meta Embedded Signup, then manage phone numbers and account status from your workspace.

  • WhatsApp Business connection
  • Meta Embedded Signup — approval and verification remain with Meta

02

Reach contacts with templates and campaigns

Create message templates, sync template status from Meta, submit templates for review, and run template-based campaign and broadcast sends with delivery tracking in your workspace.

  • Templates & Meta sync
  • Campaigns & broadcasts

03

Handle conversations with Live Chat and agents

Reply to open customer conversations in Live Chat, assign or transfer chats, use canned messages for faster replies, and review past transcripts in Chat History.

  • Live Chat & chat history
  • Agents & quick replies
  • Business hours & auto-reply

04

Organize leads with tags, source, and lead status

Manage contacts with tags, contact source, and customizable lead statuses so sales and support teams stay aligned.

  • Contacts & lead pipeline
  • Multi-workspace support

05

Control messaging usage, opt-outs, and workspace limits

Track Platform Credits for Sendzoy services. Conversation Billing is Managed by Meta — Payment Method is Managed in Meta Business Manager. Respect customer opt-outs — STOP and similar keywords help block unwanted WhatsApp outreach from your workspace.

  • Platform Credits & plans
  • Opt-out & STOP protection

Platform

How the platform works

Create a workspace, connect WhatsApp, and operate messaging tools under your organization. Multi-workspace support lets you keep separate businesses or brands isolated where your plan allows.

  • Connect WhatsApp Business via Meta Embedded Signup (Meta controls account and verification outcomes).
  • Platform plan covers product access, team limits, and feature flags.
  • Platform Credits are for Sendzoy services. Meta conversation charges are billed by Meta.
  • Roles and permissions keep owners, admins, members, and agents scoped to their workspace.
1

1. Workspace

Create your organization and invite your team with role-based access.

2

2. Connect WhatsApp

Use Meta Embedded Signup, then manage accounts and phone numbers in the dashboard.

3

3. Message & support

Sync templates, run campaigns, reply in Live Chat, and review chat history.

4

4. Plans & credits

Upgrade your platform plan for higher limits. Manage Meta payment methods in Meta Business Manager.

Pricing

Platform plans

These are current active platform subscription plans.

Platform plan fees and Platform Credits are for Sendzoy access and services. Conversation Billing: Managed by Meta. Payment Method: Managed in Meta Business Manager. Sendzoy does not pay Meta on your behalf.

Free

Start here

Get started with basic WhatsApp messaging capabilities.

₹0.00 /month

  • Live Chat
  • Campaigns / Broadcasts
  • Analytics

Plan limits

Workspaces
1
WhatsApp Accounts
1
Contact Storage
Unlimited
Templates
5
Campaigns
2
Agents
1
Canned Messages
5
Messages / Month
500

Starter

For small teams getting started with WhatsApp marketing.

₹29.00 /month

  • Live Chat
  • Campaigns / Broadcasts
  • Analytics

Plan limits

Workspaces
2
WhatsApp Accounts
3
Contact Storage
Unlimited
Templates
25
Campaigns
10
Agents
3
Canned Messages
25
Messages / Month
5,000

Paid plans are activated after signup. Online card checkout is not available yet — upgrades may be completed by invoice or admin activation.

Create workspace

Professional

For growing businesses with advanced messaging needs.

₹79.00 /month

  • Live Chat
  • Campaigns / Broadcasts
  • Analytics

Plan limits

Workspaces
5
WhatsApp Accounts
10
Contact Storage
Unlimited
Templates
Unlimited
Campaigns
50
Agents
10
Canned Messages
Unlimited
Messages / Month
25,000

Paid plans are activated after signup. Online card checkout is not available yet — upgrades may be completed by invoice or admin activation.

Create workspace

Enterprise

Higher scale

Custom solutions for large-scale WhatsApp operations.

₹199.00 /month

  • Live Chat
  • Campaigns / Broadcasts
  • Analytics

Plan limits

Workspaces
Unlimited
WhatsApp Accounts
Unlimited
Contact Storage
Unlimited
Templates
Unlimited
Campaigns
Unlimited
Agents
Unlimited
Canned Messages
Unlimited
Messages / Month
Unlimited

Paid plans are activated after signup. Online card checkout is not available yet — upgrades may be completed by invoice or admin activation.

Create workspace

Questions about plans and messaging charges? Read the FAQ or contact support.

Ready to run WhatsApp from one dashboard?

Create a free workspace, connect WhatsApp when you are ready, and use campaigns, Live Chat, and messaging tools with clear plan and balance controls.