Sendzoy is a product by Ahanya IT Solutions.
Email: support@ahanyaitsol.com
Account and platform support
Login issues, workspace access, user/agent invitations, plan feature access, and product how-to questions.
Billing and subscription support
Platform plan upgrades, invoices, manual activation questions, and Platform Credits history. Conversation Billing: Managed by Meta. Payment Method: Managed in Meta Business Manager.
WhatsApp connection and messaging issues
Embedded Signup connection problems, template sync/submit errors visible in the product, campaign send failures, Live Chat delivery statuses, and opt-out behavior.
If Meta rejects a Business account, verification, template, or enforces messaging limits, that decision sits with Meta. Platform Support can share product-side logs and next diagnostic steps, but cannot approve Meta reviews on your behalf.