Sendzoy is a multi-tenant WhatsApp Business Platform software product. Workspaces can connect WhatsApp Business accounts, manage contacts and templates, run campaigns, reply in Live Chat, use agents and canned replies, track messaging balance usage, and apply plan-based feature limits.
Sendzoy is a product by Ahanya IT Solutions. Formal legal or billing operator details, when published, come from configured Platform Info on this site.
Yes. Sendzoy is a product by Ahanya IT Solutions. The company website is https://ahanyaitsol.com.
Sendzoy connects WhatsApp Business accounts using Meta Embedded Signup when enabled, then manages connection status, templates, campaigns, and conversations in your workspace. Message delivery and account controls still depend on Meta’s WhatsApp Business Platform.
Meta controls WhatsApp Business account approval, business verification, template review, delivery, quality ratings, messaging policy limits, and related WhatsApp platform decisions. Sendzoy helps you connect and operate tools but cannot override Meta decisions.
Platform plan fees cover SaaS access and plan limits. WhatsApp outbound usage is tracked with a separate prepaid messaging balance ledger. Meta may also apply its own WhatsApp charges outside this product’s plan fee.
Yes. New workspaces can start on the Free plan when registration is enabled. You can create an account without a credit card and upgrade later when you need higher limits.
Where payment gateways are not connected, platform administrators may record offline payments and activate subscriptions manually. That method does not create additional payment-processor warranties.
Yes. Active plans that enable campaigns allow template management, Meta template sync/submit, and campaign/broadcast sends, subject to your plan limits and permissions.
Yes, when Live Chat is enabled on your plan. Teams can reply in Live Chat, review Chat History, assign or transfer conversations, and use agents with role-based access and canned replies.
Yes. Multi-workspace support may be available according to your plan. Each workspace remains organizationally isolated by product access controls.
Inbound opt-out keywords such as STOP mark contacts as opted out and block further WhatsApp outreach from the workspace according to current product rules. Customers remain responsible for lawful consent and messaging practices.
Use the User Data Deletion Instructions page and contact Support using the published support method when available. Prefer your registered account email, identify the account/workspace, and expect identity or ownership verification. Some billing, audit, security, or Meta-controlled records may need to be retained or may not be deletable by this product.
Visit the Support page for account, billing, and WhatsApp connection guidance. Published contact details come from Platform Settings when configured. Meta review outcomes still require Meta’s tools and policies.
